Any questions, comments or concerns in regard to order inquiries are to be handled only via email or the contact us feature on this page. Once an email is received, the standard turnaround time for a response is 1-3 business days. Please note that this turnaround time can be delayed if there is a restock. We appreciate your patience! To help us serve you more efficiently, please put your order number in your email.
CSC SUPPORT EMAIL: email@example.com
The "Fine-ish" Print: This process flow is written in our Terms and Conditions, which you must agree to when you order from CSC. By agreeing to our Terms and Conditions, you are aware, acknowledge and accept ALL aspects of this inquiry process, including but not limited to: the deletion of Social Media inquiry comments and/or complaints via Direct Message as well as the comment section of posts.
This support email account is ONLY FOR ISSUES NOT INQUIRIES. Do not send inquiries such as "when is the next restock" or "what scent type/description is..." as these emails overwhelm the account and legitimate emails regarding missing orders or damages are getting lost. Please respect this account - if it were your order that needed to be tended to, wouldn't you want your concerns seen?