CSC Candle Care and Trouble Shooting

There are a few things you need to know about using wood wick/100% soy wax candles and to make the process easier to understand, read the following tips, tricks, and very important information to make your CSC candles an enjoyabe experience.  If you cannot get your candle to light - THERE IS NOTHING WRONG WITH IT.  A wood wick requires a little extra work to get going.

Prepare for your first light.

Part of the handmade process is that all wicks are not going to be cut exactly the same.  It is important to have your wick trimmed to 1/8".  Once you have made sure the wick is at 1/8" - tilt it just a bit and hold your lighter (fire) to the wick for roughly 20 seconds.  

Your wooden wick won't light!

Wooden wicks require an entirely different set of instructions for lighting and staying lit than other wicks.  It is very normal for wood wicks to go out on the first light or have trouble catching the flame initially.  Try again!  Why does it do this. The wood wick needs the draw the wax up as a fuel source and needs the fire (lighter) held on it longer while it pulls the wax up to the top. A lighter is the best way to light your wood wick - not a match.

Are you ready for the first light?

The single most important burn of them all!  The first burn requires the most tender loving care, attention, and above all else - time!  Your wood wick candle will perform its best and burn for over 40 hours with the right attention.  As you prep for your first burn - be sure you have the time required to create the proper melt pool.  Failing to create a proper melt pool will damage your candle and will cause future tunneling which in turn prevents the re-light of your candle.  It is also important that you do not have your wood wick candle under a ceiling fan or in a drafty/breezy place as this will contiuously blow out your candle.

What is a proper melt pool?

Once you have set aside the time to allow your candle to burn - light your wood wick.  Once lit, leave it!  LEAVE IT ALONE.  Allow your candle to burn and create a pool of melted wax on the top layer of the candle that spreads completely to the edges of the vessel (tin or glass) - this may take up to 2 hours to achieve.  After a significant melt pool has formed, it is ok to blow out your candle.  If you do not allow the melt pool to form, tunneling will eventually happen and oxygen will not be able to reach the flame and wick and this will prevent your candle from burning evenly and will burrow down the center of the candle.